Frontline Supervisors for Direct Support Professionals – From Management to Leadership

The Frontline Supervisor (FLS) may face the most complex work in the human services world, involving many points of interaction with many stakeholders. Whether it’s families, direct support professionals, supervisors, state regulators, peers, or most importantly, people supported – Frontline Supervisors confront a multitude of diverse perspectives and conflicting motivations, on top of seemingly unsurmountable workplace challenges. To deepen these difficulties, there is often inadequate training, insufficient resources, or fragmented support to empower Frontline Supervisors. This session will offer participants an opportunity to learn how supervisors can develop into leaders.  Management is doing things right. Leadership is doing the right things. Come explore the importance of leadership.

NASW CEU’s: 1.5 hours at the LSW, LMSW & LCSW Levels